Charges a specific AccountID using direct debit. A previously approved direct debit mandate must exist on the AccountID (see SelectAccount for details).

Request parameters

Parameter nameDescriptionReq.TypeExample
UsernameThe username.YesTextjoe
PasswordThe password.YesTextsecret
AccountIDThe AccountID received from an account notification which shall be charged.YesText1234567890
NotificationURLThe URL to which notifications for this payment should be sent to. This URL should be hard to guess and not contain a ? ("question mark").YesText
EndUserIDID, username, hash or anything uniquely identifying the end-user being charged.

Preferably the same ID/username as used in the merchant's own backoffice in order to simplify for the merchant's support department.
MessageIDYour unique ID for the charge.YesText12345678
AmountThe amount to charge. See format in Currencies Only digits. Use dot (.) as decimal separator.YesText98.02
CurrencyThe currency of the amount to charge.YesChar(3)SEK
AttributesAttributes for this method.YesHash{"ShopperStatement":"Flowers"}


Attribute nameDescriptionReq.TypeExample
ShopperStatementThe text to show on the end-user's bank statement as well as in end-user e-mail communication. On the bank statement, only the first seven characters (along with Trustly's reference) will be shown. Allowed characters: A-Z (both upper and lower case), 0-9, ".", "-", "_", " " (dot, dash, underscore, space).YesTextShopperstatement: "Sport Shop". Will result in "T Sport S xyz" in bank statement and "Sport Shop" in e-mails.
EmailThe email address of the end user.YesText[email protected]
PaymentDateThe date when the funds will be charged from the end user's bank account. If this attribute is not sent, the charge will be attempted as soon as possible.NoText2019-06-25
ExternalReferenceThe ExternalReference is a reference set by the merchant for any purpose and does not need to be unique for every API call. For example, it can be used for invoice references, OCR numbers and also for offering end users the option to part-pay an invoice using the same ExternalReference. The ExternalReference will be included in version 1.2 of the settlement report, ViewAutomaticSettlementDetailsCSV.NoText32423534523
PSPMerchantHuman-readable identifier of the consumer-facing merchant (e.g. legal name or trade name)Yes*TextMerchant Ltd.
PSPMerchantURLURL of the consumer-facing website where the order is initiatedYes*
MerchantCategoryCodeVISA category codes describing the merchant's nature of business.Yes*Text5499


* PSPMerchant, PSPMerchantURL and MerchantCategoryCode

PSPMerchant, PSPMerchantURL and MerchantCategoryCode are mandatory attributes for Trustly Partners that are using Express Merchant Onboarding (EMO) and aggregate traffic under a master processing account.

The returned result is a hash with the following elements:

Hash keyDescriptionTypeExample
result1 if the charge was accepted for processing, 0 otherwise. Note that this is an acceptance of the order, no money has been charged from the account until you receive notifications thereof.Boolean1
orderidThe globally unique OrderID the charge order was assigned in our system, or null if the charge was not accepted. The order has no end-user interaction; it is merely used as a reference for the notifications delivered regarding the charge. See section "Notifications" below for details.BigInt7653345737
rejectedIf the charge was NOT accepted, a textual code describing the rejection reason, null otherwise. The possible rejected codes are:

ERROR_MANDATE_NOT_FOUND - the AccountID does not have an active mandate

ERROR_DIRECT_DEBIT_NOT_ALLOWED - Trustly Direct Debit is not enabled on the merchant's account in Trustly's system.

ERROR_ACCOUNT_NOT_FOUND - the specified AccountID does not exist.

Code example

      "Signature":"f4ThjuMqbsdG6u ... S16VbzD4h==",
            "Email":"[email protected]",
  "method": "Charge",
  "params": {
    "Signature": "f4ThjuMqbsdG6u ... S16VbzD4h==",
    "UUID": "258a2184-2842-b485-25ca-293525152425",
    "Data": {
      "AccountID": "1234567890",
      "Amount": "25.00",
      "Attributes": {
        "PSPMerchant": "merchant_name",
        "PSPMerchantURL": "",
        "MerchantCategoryCode": "1234",
        "Email": "[email protected]",
        "ShopperStatement": "Trustly"
      "Currency": "SEK",
      "EndUserID": 12345,
      "MessageID": "your_unique_transaction_id",
      "NotificationURL": "https://URL_to_your_notification_service",
      "Password": "merchant_password",
      "Username": "merchant_username"
  "version": "1.1"
   "signature":"QBuLx ... JDGM/GVq5EBaPnGmvxA=="


The notifications delivered for Charge orders are as follows:

  1. Immediately after the charge has been accepted for processing, if pending notifications are enabled, a pending notification is delivered.
  2. If the charge could not be processed, a Cancel notification is delivered for the order.
  3. Once the charge was successfully processed, a credit notification is delivered.